# Emre Dursun

> QA Consultant, Sopra Steria Pega Practice: Pega testing, Tricentis Tosca and Playwright automation. Tosca & Testim certified, Pega CSA & CBA, ISTQB CTFL.

I work on QA and test automation for Pega applications, in the Sopra Steria Pega Practice (RulesMatter). Most of my background is in financial services, where release discipline and audit trails are hard requirements. I hold Certified Pega Business Architect (CPBA) and Certified Pega System Architect (CPSA), and in 2026 I certified as a Tricentis Tosca Product Consultant and a Tricentis Testim Product Consultant, both at Advanced proficiency. Languages: Turkish (native), English (C1) and Dutch (B2).

- Current role: QA Consultant (Pega & Tricentis Tosca) at Sopra Steria (Nieuwegein, Utrecht, Netherlands · Hybrid), since 2026-05.
- Languages: Turkish: Native; English: Professional (C1); Dutch: Intermediate (B2); Ukrainian: Beginner (A1).
- The site is available in English, Dutch (https://emredursun.nl/nl) and Turkish (https://emredursun.nl/tr).

## Profile

- [About](https://emredursun.nl/about): profile, current work and services
- [Resume](https://emredursun.nl/resume): experience, education, skills and volunteering
- [CV (PDF)](https://emredursun.nl/cv/Emre-Dursun-CV-en.pdf): the same CV as a printable PDF
- [JSON Resume](https://emredursun.nl/resume.json): the CV in the open JSON Resume format
- [Contact](https://emredursun.nl/contact): contact form, email info.emredursun@gmail.com, [LinkedIn](https://www.linkedin.com/in/emre-dursun-nl/)

## Services

- [Pega Platform Architecture](https://emredursun.nl/about/pega-platform-architecture): Designing testable Pega applications from the case model up, certified as both Business Architect and System Architect.
- [Tricentis Tosca Test Automation](https://emredursun.nl/about/tricentis-tosca-automation): Model-based test automation across web, API, desktop and mobile, plus AI-driven web testing with Testim. Certified Product Consultant in both, at Advanced proficiency.
- [Test Automation Architecture](https://emredursun.nl/about/test-automation-architecture): Building robust, scalable end-to-end automation frameworks to ensure software quality and reliability.
- [CI/CD & DevOps Integration](https://emredursun.nl/about/cicd-devops-integration): Designing and maintaining continuous integration pipelines to accelerate deployment and reduce risk.
- [API & Backend Validation](https://emredursun.nl/about/api-backend-validation): Implementing comprehensive API testing strategies and database validations for backend integrity.
- [AI-Powered Web Development](https://emredursun.nl/about/ai-powered-web-development): Leveraging advanced AI coding agents and modern architectural patterns to build professional, high-performance web applications with speed and precision.
- [E-commerce Sales Optimization](https://emredursun.nl/about/ecommerce-sales-optimization): Implementing data-driven sales strategies and SEO techniques to maximize product visibility and revenue across major e-commerce platforms like Amazon and eBay.
- [AI Governance Architecture](https://emredursun.nl/about/ai-governance-architecture): Architecting Trust-Grade AI platforms with multi-agent orchestration, cognitive intelligence layers, and Anti-Dopamine Engineering. Currently developing BeSync — a Social Synchronization Protocol.

## Certifications

- Testim Product Consultant — Advanced proficiency: Tricentis, 2026-09
- Tosca Product Consultant — Advanced proficiency: Tricentis, 2026-08
- [Certified Pega Business Architect (CPBA)](https://accounts.pega.com/profile/emre.dursun/share/BPEGACPBA25V1-PEGACPBA25V1): Pegasystems, 2026-06
- [Certified Pega System Architect (CPSA)](https://accounts.pega.com/profile/emre.dursun/share/BPEGACPSA25V1-PEGACPSA25V1): Pegasystems, 2026-06
- [ISTQB® Certified Tester — Foundation Level (CTFL)](https://app.diplomasafe.com/en-US/diploma/d6c0c305f021fcae6f7dd0cae43d65eff636e76fe): ISTQB®, 2023-06
- Docker Foundations Professional Certificate: Docker, 2024

## Projects

- [Quilyn — Certification Exam Prep](https://emredursun.nl/projects/quilyn-exam-prep): A free, offline-capable study app for IT certification exams — Pega (PCBA, PCSA) and Tricentis Tosca (AS1, AS2, API). Structured study guides, practice quizzes, timed mock exams, and spaced-repetition review. Built with zero dependencies and installable as a PWA.
- [PathForge — Career Intelligence Platform](https://emredursun.nl/projects/pathforge-career-intelligence): An AI-powered career intelligence platform that decodes a professional's “Career DNA” — matching skills, trajectory, and ambitions to real opportunities. Built with Next.js 15, FastAPI, and a pgvector semantic engine powered by Claude and Voyage AI.
- [Devran AI Kit — Trust-Grade AI Framework](https://emredursun.nl/projects/devran-ai-kit): An open-source, zero-dependency Trust-Grade AI development framework that turns any AI-powered IDE into a virtual engineering team — 26 agents, 44 skills, 25 workflows, and 15 governance rules behind one command.
- [DeelMarkt — Trust-First P2P Marketplace](https://emredursun.nl/projects/deelmarkt-marketplace): A trust-first Dutch peer-to-peer marketplace — a modern alternative to Marktplaats — with escrow payments, verified users, and secure shipping. Built with Flutter, Supabase, and Mollie, with GDPR/DSA/PSD2 compliance by design.
- [QASmartTestLab](https://emredursun.nl/projects/qa-smart-test-lab): A Java 17 test automation framework on Selenium 4 and Cucumber 7: thread-safe parallel scenarios, local or remote Grid runs, and HTML, JSON and JUnit reports from every run.
- [Playwright Testing Suite](https://emredursun.nl/projects/playwright-testing-project): Comprehensive Playwright test automation suite demonstrating UI, API, and visual testing capabilities with Page Object Model, cross-browser testing, and advanced debugging.
- [Social Share Image Generator](https://emredursun.nl/projects/social-share-image-generator): Professional social media image generator with intelligent adaptive layouts. Features 5 premium templates, 6 visual effects, and instant presets for LinkedIn, Twitter, Instagram, YouTube & Stories.
- [TIP Test Center (Dovetail - ING)](https://emredursun.nl/projects/banking-payment-automation): TTC is a specialized framework that automates transactional testing in the Dovetail system, a Fiserv payment platform that handles real-time payment processing.
- [Hospital Portal Testing - Medunna](https://emredursun.nl/projects/hospital-portal-testing): Led the quality assurance strategy for a comprehensive hospital management portal, ensuring data privacy and system reliability across UI, API, and DB layers.
- [E-commerce Sales Optimization](https://emredursun.nl/projects/ecommerce-sales-optimization): Spearheaded B2C marketing and operational excellence on European marketplaces, optimizing 10k+ SKUs for visibility and revenue growth.
- [BeSync — Social Synchronization Protocol](https://emredursun.nl/projects/besync-trust-grade-ai): A Social Synchronization Protocol creating meaningful connections through The Focus Pulse, Anti-Dopamine Engineering, and Privacy-First design. Powered by a Trust-Grade AI Platform with multi-agent cognitive architecture.
- [AegisQA — AI-Driven Full Stack Test Automation](https://emredursun.nl/projects/aegisqa): A full-stack test automation platform in progress: Playwright UI tests and REST Assured API tests against a banking demo app in Docker, in one monorepo. Database validation, AI-assisted test generation and CI/CD are next on the roadmap.

## Field Notes

- [Field Notes](https://emredursun.nl/blog): Notes on software quality, test automation and working with AI, by Emre Dursun, QA consultant in the Netherlands.
- [Describe the outcome, then check it: agentic AI and software testing](https://emredursun.nl/blog/describe-the-outcome-then-check-it): Notes from The Collective 2026: agentic AI as a new interface layer, what research says about trust in AI output, and why testers keep checking the result.
- [Green is not done](https://emredursun.nl/blog/green-is-not-done): All 249 tests passed after an AI agent wrote the code. A quality check still said no, and it was right.
- [Whose name is on the decision?](https://emredursun.nl/blog/whose-name-is-on-the-decision): A trail of AI-assisted work is only useful if it names the person who decided, and if we know whose rights the agent used.

## Optional

- [Quality report](https://emredursun.nl/quality): test, accessibility, performance and security results for the live build