{
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  "basics": {
    "name": "Emre Dursun",
    "label": "QA Consultant — Pega & Tricentis Tosca",
    "image": "https://emredursun.nl/images/emre-dursun-qa-consultant.jpg",
    "email": "info.emredursun@gmail.com",
    "phone": "+31 6 2878 8948",
    "url": "https://emredursun.nl",
    "summary": "I work on QA and test automation for Pega applications, in the Sopra Steria Pega Practice (RulesMatter). Most of my background is in financial services, where release discipline and audit trails are hard requirements. I hold Certified Pega Business Architect (CPBA) and Certified Pega System Architect (CPSA), and in 2026 I certified as a Tricentis Tosca Product Consultant and a Tricentis Testim Product Consultant, both at Advanced proficiency. Languages: Turkish (native), English (C1) and Dutch (B2).",
    "location": {
      "region": "Noord-Holland",
      "countryCode": "NL"
    },
    "profiles": [
      {
        "network": "GitHub",
        "username": "emredursun",
        "url": "https://github.com/emredursun"
      },
      {
        "network": "LinkedIn",
        "username": "emre-dursun-nl",
        "url": "https://www.linkedin.com/in/emre-dursun-nl/"
      },
      {
        "network": "X",
        "username": "info_emredursun",
        "url": "https://x.com/info_emredursun"
      },
      {
        "network": "Instagram",
        "username": "trueheartfeltjourney",
        "url": "https://www.instagram.com/trueheartfeltjourney"
      }
    ]
  },
  "work": [
    {
      "name": "Sopra Steria",
      "position": "QA Consultant (Pega & Tricentis Tosca)",
      "location": "Nieuwegein, Utrecht, Netherlands · Hybrid",
      "startDate": "2026-05",
      "summary": "QA Consultant in the Sopra Steria Pega Practice (RulesMatter), focused on test automation for Pega applications. Design test coverage, test data, and automation architecture across web UI, enterprise and desktop applications, API chains, and mobile automation using Tricentis Tosca's model-based approach. Combined with Certified Pega Business Architect (CPBA) and Certified Pega System Architect (CPSA) platform expertise, this builds testability into the case design from the start. Within the group I work with AI Backbone, Sopra Steria's platform for AI-assisted software delivery, developing Tosca skills and workflows for it, and I share the approach inside the practice through a session on model-based test automation for Pega."
    },
    {
      "name": "ING Bank (via Sogyo, then internal)",
      "position": "Automation Engineer (PSS/True International Payments/Ch Dovetail)",
      "location": "Amsterdam, North Holland, Netherlands · Hybrid",
      "startDate": "2023-09",
      "endDate": "2025-09",
      "summary": "Two years at ING's TIP Test Center (TTC): the first as an external consultant through Sogyo, the second on an internal contract. I designed and maintained automated end-to-end tests for real-time payment processing on Dovetail, Fiserv's payment platform, ensuring transaction accuracy across international branches. I implemented Functional Flow Validation (FFV) checks for EPP and non-EPP payment flows, including country-specific rollouts for Belgium, Italy, Hungary and Slovakia; ran and verified the daily end-to-end regression streams around new Dovetail releases; onboarded new test cases and optimized the framework and its test data; and supported development teams and feature squads integrating with the TTC framework. Moving the 400 legacy scenarios to the new framework and onboarding 450 new ones cut a full regression run with reporting from several days to 3–5 hours."
    },
    {
      "name": "TechPro Education EU",
      "position": "Full-Stack Automation Engineer (SDET)",
      "location": "Netherlands · Remote",
      "startDate": "2022-06",
      "endDate": "2023-06",
      "summary": "Developed and managed a comprehensive Automation Framework based on acceptance criteria using Selenium WebDriver, Java, JUnit, and Cucumber. Executed UI, backend, and database tests for a hospital portal, covering functionalities like patient management and appointment scheduling. Performed API testing with Postman and Rest Assured, managed dependencies via Maven, and integrated CI/CD pipelines with Jenkins in an Agile environment."
    },
    {
      "name": "Nerex Motors & BSG Auto Parts (same group)",
      "position": "Manual Tester & e-Commerce Specialist",
      "location": "Amsterdam, Netherlands · On-site",
      "startDate": "2020-09",
      "endDate": "2023-01",
      "summary": "Two companies under the same group: Nerex Motors (Sep 2020 – Jan 2023) and, in parallel, BSG Auto Parts (Sep 2020 – Jan 2022). At Nerex Motors I conducted manual testing on ERP systems to maintain high functionality standards, improved product search visibility on Amazon and eBay, and ran strategic ad campaigns that drove online sales. For BSG Auto Parts I managed the Online Channel (AutoDoc) sales process, fostering B2B growth by developing tailored sales strategies, cultivating strong relationships with key accounts, and negotiating competitive commercial terms."
    },
    {
      "name": "LiveCoding | Online Web Development Bootcamp",
      "position": "Student Affairs & Content Coordinator",
      "location": "Netherlands · Remote",
      "startDate": "2019-03",
      "endDate": "2020-09",
      "summary": "Played a key role in enhancing the student experience at LiveCoding through comprehensive support and engagement initiatives. Delivered tailored counseling to online students, helping them overcome various challenges. Organized and executed virtual activities to strengthen community ties among students. Maintained accurate student records, ensuring compliance with program policies and tracking progress effectively."
    },
    {
      "name": "eBay",
      "position": "FerriStar - Evergreen Niches",
      "location": "Netherlands · Self-employed",
      "startDate": "2017-07",
      "endDate": "2020-09",
      "summary": "Successfully contributed to FerriStar's mission of providing curated best sellers and evergreen essentials. Developed strong relationships with suppliers to ensure a consistent supply of high-quality products. Focused on enhancing customer experience through thoughtful product selection in various categories. Gained expertise in e-commerce and product curation, reinforcing FerriStar's reputation in the market."
    },
    {
      "name": "Mohammed Al Fatih Schools",
      "position": "Mathematics Instructor",
      "location": "El Jadida, Morocco · On-site",
      "startDate": "2016-09",
      "endDate": "2017-03",
      "summary": "Contributed significantly to mathematics instruction focusing on holistic student development. Employed interdisciplinary connections to enhance lesson relevance and student engagement. Collaborated with colleagues to support extracurricular activities and pastoral care initiatives."
    },
    {
      "name": "LUMINA Educational Institutions",
      "position": "Mathematics Instructor",
      "location": "Bucharest, Romania · On-site",
      "startDate": "2014-09",
      "endDate": "2016-09",
      "summary": "I had the privilege of teaching advanced mathematics at LUMINA Educational Institutions, where I focused on fostering student success in a diverse learning environment. Designed and graded internal assessments, providing detailed reports on student progress and predicted grades. Differentiated instruction to support students from various educational backgrounds, maintaining high international standards. Mentored students on their academic pathways, guiding them toward STEM-related university goals."
    },
    {
      "name": "Fiader",
      "position": "Volunteer Assistant",
      "location": "Istanbul, Turkey · Part-time",
      "startDate": "2012-03",
      "endDate": "2014-09",
      "summary": "Played a key role in supporting Fiader's mission through effective volunteer coordination and administrative tasks. Managed volunteer records and scheduled shifts to optimize resource allocation. Assisted in organizing events and training sessions, ensuring all logistics were in place. Acted as a primary point of contact, enhancing communication and volunteer engagement."
    }
  ],
  "volunteer": [
    {
      "organization": "Stichting Kompas voor Diversiteit",
      "position": "Event Coordinator (Volunteer)",
      "startDate": "2024-06",
      "summary": "Volunteer coordinator at a foundation running events around diversity, inclusion and intercultural understanding. I handle the logistics (venue, agenda, materials), keep in touch with speakers and attendees, and support the workshops on the day itself. Roughly one event a month."
    }
  ],
  "education": [
    {
      "institution": "TechPro Education",
      "studyType": "Bachelor of Engineering",
      "area": "Full-Stack Automation Engineering",
      "startDate": "2022-06",
      "endDate": "2023-06"
    },
    {
      "institution": "ROC van Twente",
      "area": "Software Developer",
      "startDate": "2019-09",
      "endDate": "2020-04"
    },
    {
      "institution": "HackYourFuture",
      "area": "Full-Stack Web Development",
      "startDate": "2017-10",
      "endDate": "2018-03"
    },
    {
      "institution": "Istanbul University",
      "studyType": "Bachelor of Applied Science",
      "area": "Mathematics",
      "startDate": "2007-09",
      "endDate": "2013-07"
    }
  ],
  "certificates": [
    {
      "name": "Testim Product Consultant — Advanced proficiency",
      "issuer": "Tricentis",
      "date": "2026-09"
    },
    {
      "name": "Tosca Product Consultant — Advanced proficiency",
      "issuer": "Tricentis",
      "date": "2026-08"
    },
    {
      "name": "Certified Pega Business Architect (CPBA)",
      "issuer": "Pegasystems",
      "date": "2026-06",
      "url": "https://accounts.pega.com/profile/emre.dursun/share/BPEGACPBA25V1-PEGACPBA25V1"
    },
    {
      "name": "Certified Pega System Architect (CPSA)",
      "issuer": "Pegasystems",
      "date": "2026-06",
      "url": "https://accounts.pega.com/profile/emre.dursun/share/BPEGACPSA25V1-PEGACPSA25V1"
    },
    {
      "name": "ISTQB® Certified Tester — Foundation Level (CTFL)",
      "issuer": "ISTQB®",
      "date": "2023-06",
      "url": "https://app.diplomasafe.com/en-US/diploma/d6c0c305f021fcae6f7dd0cae43d65eff636e76fe"
    },
    {
      "name": "Docker Foundations Professional Certificate",
      "issuer": "Docker",
      "date": "2024"
    }
  ],
  "skills": [
    {
      "name": "Tricentis Tosca (Model-Based)",
      "level": "Advanced"
    },
    {
      "name": "Pega Platform (CPBA & CPSA)",
      "level": "Advanced"
    },
    {
      "name": "Test Automation",
      "level": "Expert"
    },
    {
      "name": "Java & Ecosystem",
      "level": "Expert"
    },
    {
      "name": "Selenium & Cucumber",
      "level": "Expert"
    },
    {
      "name": "API Testing (Rest Assured)",
      "level": "Advanced"
    },
    {
      "name": "Playwright & Cypress (TS)",
      "level": "Advanced"
    },
    {
      "name": "AI Governance",
      "level": "Expert"
    },
    {
      "name": "CI/CD (Jenkins & Azure)",
      "level": "Advanced"
    },
    {
      "name": "SQL & Databases",
      "level": "Intermediate"
    },
    {
      "name": "Docker & Containerization",
      "level": "Intermediate"
    },
    {
      "name": "Languages & Core Tech",
      "keywords": [
        "Java",
        "TypeScript",
        "JavaScript",
        "Python",
        "Spring Boot",
        "SQL",
        "HTML",
        "CSS"
      ]
    },
    {
      "name": "Test Automation & Frameworks",
      "keywords": [
        "Tricentis Tosca",
        "Tricentis Testim",
        "Pega Platform",
        "Playwright",
        "Cypress",
        "JUnit",
        "TestNG",
        "Selenium",
        "REST Assured",
        "Cucumber",
        "Postman",
        "Swagger",
        "Appium"
      ]
    },
    {
      "name": "CI/CD & DevOps Tools",
      "keywords": [
        "Azure DevOps",
        "Jenkins",
        "Docker",
        "Git",
        "Maven"
      ]
    }
  ],
  "languages": [
    {
      "language": "Turkish",
      "fluency": "Native"
    },
    {
      "language": "English",
      "fluency": "Professional (C1)"
    },
    {
      "language": "Dutch",
      "fluency": "Intermediate (B2)"
    },
    {
      "language": "Ukrainian",
      "fluency": "Beginner (A1)"
    }
  ],
  "projects": [
    {
      "name": "Quilyn — Certification Exam Prep",
      "description": "A free, offline-capable study app for IT certification exams — Pega (PCBA, PCSA) and Tricentis Tosca (AS1, AS2, API). Structured study guides, practice quizzes, timed mock exams, and spaced-repetition review. Built with zero dependencies and installable as a PWA.",
      "url": "https://emredursun.nl/projects/quilyn-exam-prep",
      "keywords": [
        "Vanilla JavaScript",
        "ES6 Proxy State",
        "PWA / Service Worker",
        "HTML5",
        "CSS3",
        "JSON Content Model",
        "No External Dependencies"
      ]
    },
    {
      "name": "PathForge — Career Intelligence Platform",
      "description": "An AI-powered career intelligence platform that decodes a professional's “Career DNA” — matching skills, trajectory, and ambitions to real opportunities. Built with Next.js 15, FastAPI, and a pgvector semantic engine powered by Claude and Voyage AI.",
      "url": "https://emredursun.nl/projects/pathforge-career-intelligence",
      "keywords": [
        "Next.js 15",
        "FastAPI (Python 3.12)",
        "PostgreSQL + pgvector",
        "Claude Sonnet 4",
        "Voyage AI Embeddings",
        "Redis",
        "TailwindCSS v4",
        "Docker"
      ]
    },
    {
      "name": "Devran AI Kit — Trust-Grade AI Framework",
      "description": "An open-source, zero-dependency Trust-Grade AI development framework that turns any AI-powered IDE into a virtual engineering team — 26 agents, 44 skills, 25 workflows, and 15 governance rules behind one command.",
      "url": "https://emredursun.nl/projects/devran-ai-kit",
      "keywords": [
        "JavaScript",
        "Python",
        "Node.js",
        "Zero Dependencies",
        "MIT License",
        "Claude Code",
        "Cursor",
        "GitHub Copilot"
      ]
    },
    {
      "name": "DeelMarkt — Trust-First P2P Marketplace",
      "description": "A trust-first Dutch peer-to-peer marketplace — a modern alternative to Marktplaats — with escrow payments, verified users, and secure shipping. Built with Flutter, Supabase, and Mollie, with GDPR/DSA/PSD2 compliance by design.",
      "url": "https://emredursun.nl/projects/deelmarkt-marketplace",
      "keywords": [
        "Flutter",
        "Dart",
        "Supabase",
        "PostgreSQL",
        "Mollie Payments",
        "TypeScript"
      ]
    },
    {
      "name": "QASmartTestLab",
      "description": "A Java 17 test automation framework on Selenium 4 and Cucumber 7: thread-safe parallel scenarios, local or remote Grid runs, and HTML, JSON and JUnit reports from every run.",
      "url": "https://emredursun.nl/projects/qa-smart-test-lab",
      "keywords": [
        "Java 17",
        "Selenium 4",
        "Cucumber 7",
        "JUnit 5",
        "Maven",
        "WebDriverManager",
        "Selenium Grid"
      ]
    },
    {
      "name": "Playwright Testing Suite",
      "description": "Comprehensive Playwright test automation suite demonstrating UI, API, and visual testing capabilities with Page Object Model, cross-browser testing, and advanced debugging.",
      "url": "https://emredursun.nl/projects/playwright-testing-project",
      "keywords": [
        "Playwright",
        "TypeScript",
        "Node.js",
        "REST APIs",
        "Visual Testing",
        "GitHub Actions"
      ]
    },
    {
      "name": "Social Share Image Generator",
      "description": "Professional social media image generator with intelligent adaptive layouts. Features 5 premium templates, 6 visual effects, and instant presets for LinkedIn, Twitter, Instagram, YouTube & Stories.",
      "url": "https://emredursun.nl/projects/social-share-image-generator",
      "keywords": [
        "Canvas API",
        "Vanilla JavaScript",
        "HTML5",
        "CSS3",
        "No External Dependencies"
      ]
    },
    {
      "name": "TIP Test Center (Dovetail - ING)",
      "description": "TTC is a specialized framework that automates transactional testing in the Dovetail system, a Fiserv payment platform that handles real-time payment processing.",
      "url": "https://emredursun.nl/projects/banking-payment-automation",
      "keywords": [
        "Java",
        "Selenium",
        "Cucumber",
        "Azure DevOps",
        "SQL",
        "Maven",
        "ITC",
        "JUnit",
        "XML Validation"
      ]
    },
    {
      "name": "Hospital Portal Testing - Medunna",
      "description": "Led the quality assurance strategy for a comprehensive hospital management portal, ensuring data privacy and system reliability across UI, API, and DB layers.",
      "url": "https://emredursun.nl/projects/hospital-portal-testing",
      "keywords": [
        "Selenium",
        "Java",
        "Cucumber",
        "JUnit",
        "Postman",
        "Rest Assured",
        "Maven",
        "Jenkins",
        "Apache POI",
        "SQL"
      ]
    },
    {
      "name": "E-commerce Sales Optimization",
      "description": "Spearheaded B2C marketing and operational excellence on European marketplaces, optimizing 10k+ SKUs for visibility and revenue growth.",
      "url": "https://emredursun.nl/projects/ecommerce-sales-optimization",
      "keywords": [
        "E-commerce",
        "SEO",
        "Amazon Seller Central",
        "eBay",
        "AutoDoc SE",
        "PPC Ads",
        "Analytics"
      ]
    },
    {
      "name": "BeSync — Social Synchronization Protocol",
      "description": "A Social Synchronization Protocol creating meaningful connections through The Focus Pulse, Anti-Dopamine Engineering, and Privacy-First design. Powered by a Trust-Grade AI Platform with multi-agent cognitive architecture.",
      "url": "https://emredursun.nl/projects/besync-trust-grade-ai",
      "keywords": [
        "React 19",
        "TypeScript",
        "NestJS",
        "PostgreSQL",
        "Python",
        "FastAPI",
        "TensorFlow",
        "Google Cloud",
        "Docker"
      ]
    },
    {
      "name": "AegisQA — AI-Driven Full Stack Test Automation",
      "description": "A full-stack test automation platform in progress: Playwright UI tests and REST Assured API tests against a banking demo app in Docker, in one monorepo. Database validation, AI-assisted test generation and CI/CD are next on the roadmap.",
      "url": "https://emredursun.nl/projects/aegisqa",
      "keywords": [
        "Playwright",
        "TypeScript",
        "REST Assured",
        "Java",
        "TestNG",
        "Docker",
        "PostgreSQL"
      ]
    }
  ],
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